Issue Resolved – April 11: The intermittent issues with the VPN have been resolved. Issues Reported – April 9 at 8:45 a.m.: We are currently experiencing intermittent issues with the UTC VPN. Users may experience issues logging into the VPN or staying connected. We are working to resolve the issue as quickly as possible.

Status Update at 6:14pm: The hardware in Fletcher 200 was replaced on the evening of April 7th. The room is fully operational again. Issue Reported – April 7: The signal processor in Fletcher Hall Room 200 has failed. We are currently working on sourcing a replacement unit and will post an update once the repair…

Status Update at 6:03pm: All network services have been restored. Thank you for your patience as we worked to resolve the issues. We are continuing to monitor services and will provide status updates at https://utc.edu/itstatus if additional issues occur. If you encounter any problems, please let the IT Help Desk know. Issue Reported – April 2: Information Technology is currently…

Status Update at 8:30am – April 3: The issues affecting Canon printers have been resolved. All devices should now be fully functional. Status Update at 10:30am – April 2: Canon printers have become unavailable again due to ongoing third-party server issue, and the My Print Center website remains down. For urgent printing needs, please place…

Maintenance Complete Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Status Update 11:54pm: CAS single sign-on services have been restored. General system maintenance is expected to be completed by 3:00am. You may see a brief interruption in services until then…

Issue Resolved – March 27: A new projector has been installed. The room is now fully functional. Issue Reported – March 24: The projector in FAC 305 has failed. We are currently working on sourcing a replacement unit and hope to have it in place by the end of the week. Ticket #24207429

Issue Resolved – March 27: The power to the AV technology has been restored. The room is back up. Issue Reported- March 17: The power to the AV technology in West Campus 162B is currently offline due to maintenance work in the building. Ticket #24174985

Notice Sent – March 14: A email with additional information has been distributed to the UTC accounts impacted by this adobe licensing issue. Issue Resolved – March 11: A number of users across the UT System lost access to the Adobe on Sunday, March 9th. Access has been corrected for the impacted accounts as of…