IT Offices Closed on Monday, January 26
UTC will be closed Monday, January 26 due to weather (go.utc.edu/alert). While the university is closed, IT will continue to monitor the network, email, and major computer applications.
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Intermittent Microsoft Issues – Resolved
Issue Resolved: Microsoft fully resolved the issues impacting services last night. Everything is expected to be operational today. Impact Scope: UTC has observed intermittent issues with sending and receiving emails via Outlook. You may receive emails several hours after their initial send time during this service disruption. Status Update at 9:15pm from Microsoft: Current status:…
MAPP 214 Projector Issue
Issue Resolved – January 16, 2026 at 11:45 AM: The projector has been replaced, and the room is now fully functional. Issue Reported – January 13, 2026 at 2:34 PM: The projector in MAPP 214 has failed. We are working on sourcing a replacement unit. We will provide an update as soon as it is…
Fletcher 117 Projector Issue
Issue Resolved on Friday, January 16: The failed projector has been replaced as of 4:00pm and the room is back fully operational. Issue Reported on Monday, January 12: One of the two projectors in Fletcher 117 has failed and needs to be replaced. We are working on sourcing a replacement device and will be scheduling…
UTC Space Reservation System Transition
Launch Update: Our new space reservation management program, 25Live, will go live on Wednesday, Jan. 7. You’ll find a link to 25Live at reservations.utc.edu. If you have questions about how to submit a request, check out the Knowledge Base article. We also encourage you to attend one of our upcoming 25Live training sessions: Did you…
User Access Control Issue with Managed Applications
September 30, 2025: We are currently experiencing issues with some managed applications prompting for admin access when it should not. The issue is related to two Microsoft updates, and we are actively working on a solution. We appreciate your patience while we solve this issue on our managed Computer Labs and Classroom Podium computers. Ticket…
iClicker App Workaround
September 16, 2025 – The iClicker Cloud application can be run exclusively from the web. Both the polling feature and the share screen function work inside the Chrome web browser. Ticket #25127707