Effective Decision Making

Making high-impact decisions are foundational skills in supervision. This course will explore types of decisions, decision-making styles, and methods to enhance decision-making ability. Participants will gain an understanding of what is expected of supervisors in terms of decision-making and ways to develop confidence in decision-making.

Thursday, April 22 10:00-12:00 EST

Targeted Audience: Supervisors and Managers

Presenter:  Nicholle Harrison, UTC Human Resources

Register HERE

Blue Ribbon Winners, 2020

Has a UTC employee gone the extra mile to help you?

Is there someone who continues to smile and have a positive attitude even when the workload is heavy? If you know just the person who fits this description, you can show your appreciation by nominating that person for the Chancellor’s Blue Ribbon Award.

Each month a committee, appointed by the Chancellor, chooses a Blue Ribbon Award winner who exhibits outstanding service to others from your nominations.  All full and part-time non-faculty UTC or UC Foundation staff are eligible for the award.  Nominations may be submitted by an UTC faculty, staff, student or member of the community.

Nominations must be received by the 10th of every month to be considered for the following month’s award. Submissions received after that date will be considered for the next month.  Nominations should be specific in identifying incidents or situations reflecting the reasons the nominee is deserving of this honor.

Please submit your nomination by clicking here.  Contact Janice Michaels, in Human Resources, at 423-425-4221 or Janice-Michaels@utc.edu if additional information is needed.

Blue Ribbon Winners, 2020


In his nomination letter, Dennis Everett stated that “During a below freezing cold snap, Scott Newby, Sr. Power Plant Operator, was working alone at the Central Energy Plant. With outside air temperature below freezing, the main air compressors failed and both boilers tripped. Alone, cold and under stress the burden of leadership demanded he make the correct move. Due to his fast reaction time, experience and training he was able to quickly pipe in and power up an old spare air compressor and get the boilers up and prevent expensive repairs and loss of heating during this critical time.”



“I can honestly say that Zack goes above and beyond every single day. He is always willing to help out. He often comes in early and stays late to help out students…I can always count on him,” explains Jacqueline Ozcelik in her nomination letter for Zachary Ridder.   Zach was also nominated by Samantha Freeman who states “Zack consistently puts students first…he cares deeply for our student population. He always goes above and beyond!”



Jordan Hicks, Coordinator of First-Year Experience, was nominated by Kevin Ford who states, “Jordan works tirelessly and represents UTC extraordinarily well at on-campus and off-campus events with the community and potential students. Anything he does, he does above expectations.”



UTC student, Juan Aponte nominated Endia Butler, Student Employment Coordinator in the Financial Aid Office, stating, “I met Endia through the First Gen program where she served as my mentor. She helped me adjust to life and college and build class schedule when I didn’t know how. When I could not go home for Thanksgiving one year, Endia and her husband opened the doors to their home for me and welcomed me in.”



In her nomination letter, Vickie Adkinson told us that “Donald Behneman is a YES man.  He is constantly being asked to assist with things that are not in his job description and I have never heard him say no.  Most recently, when COVID forced us to work from home, Donny gathered all the necessary cords, computer screens and other odds & ends. He then followed me home and hooked everything up for me.”



“April saw a need for Mocs to help Mocs after the recent tornadoes in Chattanooga,” says Tonia Martin in her nomination of April Cox.  “She coordinated in collecting over $1,000 to make a Home Depot run and deliver much needed supplies to Mocs families.



Michael Andrews, Video Producer in the Office of Communications & Marketing,  was nominated by Sara Jackson.  Sara stated that “Mr. Andrews has not hesitated to assist CECS with increasing our online presence during the COVID-19 pandemic.  Even though requests for his services exploded when the UTC community realized we were not returning for the Spring 20 semester, he maintains a high standard product and an extraordinarily cordial demeanor.”



In her nomination, Chris Smith tells us that “Student Health Services Director, Dr Yasmine Key has been instrumental in this time of COVID-19. Not only has she kept the health services on campus going during this time, she helped the campus manage the arrival of the pandemic on our campus. She has worked tirelessly to manage how we need to keep faculty, staff and students safe during these uncertain times. She has literally worked 7 days a week since the beginning of March when this started to be a reality.”



“Marcus is demonstrating unparalleled dedication in preparing the residence halls for the return of our students.”, says Eva Mako in her nomination of Housing & Residence Life Warehouse & Custodial Supervisor, Marcus Williams.  “Marcus is on the front-line of our daily operation. He oversees: the ordering and receiving of inventory; the correlation, dissemination and follow-up of work orders; coordinates the services of outside vendors and ensures quality standards are maintained. In my 20+ year career as a manager on multi faceted teams, I’ve never encountered the dedication, persistence and grit that I have seen in Marcus Williams.’



Val Sample, Director of Housing & Residence Life, was chosen by the Chancellor’s Blue Ribbon committee as the October 2020 winner.  In her nomination letter, Abeer Mustafa tells us that “During the COVID-19 pandemic, Val has supported her staff and played an instrumental role in coordinating, communicating, and implementing the task in hand.  She also coordinates with the contact tracing team, University Health Services, Student Support Services and Dining Services to support residential students. Val demonstrates an extraordinary commitment to her university community as well as to her team.



“Hard working, dedicated, amazing leadership & team-building skills” are just a few of the ways that Craig Gosnell, Assistant Director in Club Sports, has been described.  Craig was nominated by 10 individuals for the November Blue Ribbon award.  “He makes aquatics a welcoming environment and is genuinely friendly to every single person who enters.  He teaches responsibility through example. His impact continues to grow.”



Kristen Johnson, Contract Specialist in the Office of Procurement & Contract Services, was nominated by Stuart Benkert.  Stuart tells us, “Our new Music Therapy program requires multiple, time sensitive contracts. We have had many difficulties entering them in the EMS system and each time Ms. Johnson has jumped in to save us. With the many contracts we deal with in performing arts, I feel confident that we will be able to work through them with Kristen filling the role as an important team mate and collaborator.”


2019 Service Awards

For the past 39 years staff and faculty have been celebrated for their hard work, dedication, and commitment to The University of Tennessee at Chattanooga. Recipients will be honored at the Annual Service Awards Program with a luncheon on September 10th at 11:30 AM in the Tennessee Room of the University Center.

2020 UTC Voluntary Retirement Incentive Program


The 2020 UTC Voluntary Retirement Incentive Program (the Program) is a proactive measure designed to promote efficient alignment of demand (e.g., instructional needs or administrative workload) with campus resources.


Participation in the Program is strictly voluntary.  The Program is open to employees who – as of June 30, 2020 – have 20 years of service AND meet one of the following criteria:

  1. Eligible for Service Retirement[1] under the Tennessee Consolidated Retirement System (TCRS);
  2. Eligible for Early Retirement under TRCRS[2];
  3. Eligible for retirement under the Joint Contributory Retirement System (JCRS-A) ; OR
  4. Participate in the Optional Retirement Program (ORP) and meet the 20-year service requirement. [3]

UTC may limit the number of participants in this Program and may deny participation of any applicant based on business continuity and campus needs.  Approved participants may also be required to delay effective date of retirement based on campus needs.  When the number of participants will be limited, approval for participation may be based on years of creditable service or a phased approach may be utilized as a means to ensure continuity of service. UTC may discontinue this Program at any time, without notice.

Retirements currently in process:

This Program is open to employees who have provided written notice to UTC administration of the intent to retire, so long as the employee has not yet separated from University service at the time of his/her application for participation in this Program.

Grant-funded employees:

Employees whose base salaries are funded (in whole or in part) by federal grant/contract funds are not eligible to participate in this Program due to federal regulations regarding expenditure of federal funds.  For questions about how this requirement may affect a particular situation, please contact Todd Dockery in HR.

Terms of the Retirement Incentive:

  • Retirement Incentive payment: Participants will receive a lump sum incentive payment of 50% of the employee’s annualized base salary (not including any administrative or other stipend amounts) in effect on June 30, 2020, or the separation date, if sooner.
  • Faculty Emeritus/a: Faculty members who retire at the rank of Professor or Associate Professor may request the title of Professor Emeritus/a, which will be reviewed under the normal procedures.
  • Separation date: Participants will retire under this Program with a separation date no later than June 30, 2020, unless otherwise approved in writing by the University. All rights and obligations described in University policies and procedures remain unaffected by this Program and will continue to apply regardless of an employee’s application or participation.

Program Application Timeline:

  • Application process: Eligible employees will receive an e-mail attaching the application, disclosures required by law, and a sample Retirement Incentive Agreement and Release for review. Eligible employees interested in participating must complete the 2020 UTC Voluntary Retirement Incentive Program Application and return it by October 15, 2019 to UTC Human Resources, located at 720 McCallie Avenue, or by e-mail attachment at personnel@utc.edu.
  • Demographic disclosures: Federal law requires that the Program materials include a disclosure of certain demographic data regarding all eligible employees.  The demographic data will be provided together with the application.
  • Notice of acceptance: Applicants who are accepted for participation in the Program will be notified of acceptance by e-mail and regular U.S. mail. A Retirement Incentive Agreement and Release will be provided with the notice of acceptance. Once accepted, in order to participate, an applicant will be required to submit the signed agreement no later than close of business on November 15, 2019. If a signed agreement is not submitted by the deadline, the offer of participation in this Program is revoked and may be offered to another applicant.

[1]  Service Retirement (with unreduced benefits) under TCRS/JCRS is open to vested members aged 60 or older with at least 5 years of creditable service, or any age with at least 30 years of creditable service.

[2]  Early Retirement (reduced benefits) under TCRS/JCRS is open to vested members aged 55 or older with at least 10 years of creditable service, or any age with at least 25 years of creditable service.

[3]  For purposes of this Program, “years of service” or “service” for a participant in ORP will be determined by the calculation of state service equivalent to the TCRS “creditable service” calculation (ORP creditable service equivalent).

How to register for trainings

To register for trainings offered by HR, click on the K@TE button on the ribbon of the Human Resources page of the UTC website.

Search for the course in the upper right hand search box and click request. You will automatically be enrolled in the class.

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