Confronting a Peer – Nicholle Harrison, Talent Management Specialist, UTC HR

Confrontation.  It’s one of those words that makes us cringe. The word is often associated with negativity or hostility, but that is not always the case. This training addresses confrontation as a means of compassionate conversation, which can lead to us having that conversation we might be dreading.

Training highlights:

• Define confrontation and your role in maximizing workplace relationships
• Learn new ways to approach confrontation with a peer
• Demonstrate skills in resolving conflict and confrontation
• Have identified a plan to apply and enhance communication skills in the workplace to address existing conflicts