Presented by Optum
Integrity and respect in workplace interactions help cultivate a positive and successful environment that enhances the bottom line. This program will introduce communication skills and other behaviors that promote respectful, open ways of relating, settling differences and working effectively as a team.
• Explore conflict negotiation strategies
• Foster a morale-enhancing atmosphere
• Identify, promote and practice healthy ways of interacting
• Examine inappropriate and/or abusive communication styles
• Apply respectful techniques to common workplace problems
• Identify advantages of respectful, positive workplace interaction