“Not to communicate is to communicate!” The power of nonverbal communication is contained in that brief statement. We use facial expressions, gestures, eye contact, posture, proximity, paralanguage, and touch to interpret the messages we receive from others — whether we use words or not.
Human Resources has created a series of development workshops to assist campus managers in the 3-Phase Performance Management Cycle: Establishing Goals & Expectations, Coaching & Feedback, and The Annual Performance Review. Supervisors of both faculty and staff members are encouraged to attend.
This program focuses on sources of initial and ongoing conflict, negotiations, conflict analysis, the benefits of conflict, case studies and the anatomy of an argument. It also covers setting the stage, ground rules and procedures for conflict resolution.