Confrontation. It’s one of those words that makes us cringe. The word is often associated with negativity or hostility, but that is not always the case. This training addresses confrontation as a means of compassionate conversation, which can lead to us having that conversation we might be dreading.
The Leadership Challenge is a global campaign to liberate the leader in everyone. Teams, businesses—and even the world—get better when ordinary people enable those around them to achieve extra-ordinary things.
As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity.