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Students Learn Guiding Principles for Effective Problem Solving with Gloria Portillo

Dr. Aldo McLean invited Gloria Portillo of Miller Industries Towing Equipment Inc., one of the strongest collaborators and supporters of the Engineering Technology Management program, to speak about effective problem solving to his ETEM 4560 Quality Improvement class on Wednesday, October 22. According to Dr. McLean, Portillo is “a black belt”—referring to the “Black Belt Certification” from The Council for Six Sigma Certification, which is concerned with quality improvement

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