Presented by Optum
A must for all employees, this program shares how negativity surfaces in the workplace. The goal is to
help participants recognize the relationship of workplace change to negative behavior and interaction.
Time will be spent helping participants identify ways to stay focused, productive and positive.
• Explore conflict negotiation strategies
• Foster a morale-enhancing atmosphere
• Identify, promote and practice healthy ways of interacting
• Examine inappropriate and/or abusive communication styles
• Apply respectful techniques to common workplace problems
• Identify advantages of respectful, positive workplace interaction