Alerts and Campus Safety

Service Description: Alertus provides emergency notification alerts to UTC desktop computers, mobile messaging, and Alert Beacons, wall-mounted devices that sound and flash to capture the attention of building occupants at a distance and display a custom message about the nature of the emergency and how to respond.

The University has created a well-defined set of situations that would prompt a UTC-ALERT message. UTC-ALERT only will be activated when there is a critical need to transmit urgent information to the campus community. Here are some examples:

  • Ongoing safety threats in which an armed or dangerous criminal is at large on campus.
  • Major facility emergencies or evacuations. This may include a large scale gas leak, fire, or hazardous material spill, occurring either on campus or near enough to campus to cause a credible threat to members of the campus community.
  • Severe weather. This may include a threat from a tornado requiring those on campus to take shelter or an immediate closing due to anticipated weather issues.
Aliases: emergency alerts, campus alerts
Audience: All campus constituents

Get Help

To Request Service: Contact the Help Desk by phone at (423) 425-4000, by email at clientservices@utc.edu, or by submitting a ticket online at https://helpdesk.utc.edu.
Documentation (URL): For more information about UTC-ALERT, please visit: UTC- ALERT.
Support Contact: Emergency Services

Availability

Service Levels: This service is available 24/7 except during planned periods of maintenance and scheduled updates. Support is available during normal UTC business hours.
Service Requirements: None
Service Status/Phase: Production

Cherie Whipple has written 39 articles

Project Director, UTC Website Drupal Migration

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