Applications and Systems Integration

Service Description: Integration services are available allowing multiple applications to communicate, share data across servers, and provide a single source of authentication. Application integration involves the planning, development, and implementation of custom programming within the University. By utilizing a diverse set of tools, software purchased that requires integration with other systems may be accommodated on a case by case basis.

The IT programmers and analysts create integrations or develop files to transport data for these supported applications:

  • Fusion and Connect2 – Campus Recreation
  • Accommodate – Disability Resource Center
  • TimesheetX, and JobX by Next Gen Web Solutions – Financial Aid
  • Engage – Student Affairs
  • EMS – UTC campus community
  • Acalog and Curriculog – Academic Affairs and Records
  • Medicat – University Health Services
  • Handshake – University Career Services
Aliases:
Audience:  Students, Faculty, Staff

Get Help

To Request Service: Contact the Help Desk by phone at (423) 425-4000, by email at clientservices@utc.edu, or by submitting a ticket online at https://helpdesk.utc.edu.
Documentation (URL):
Support Contact: Banner Support Services and IT Systems Administration Team

Availability

Service Levels: Support is available during normal UTC business hours.
Service Requirements: Prior purchase approval for new software and agreement between IT and requesting party to support the software via an integration is required.
Service Status/Phase: Production

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