Network Services

Service Description: The UTC network provides all students, faculty, staff, and guests with access to locally connected resources and the internet.  Both wired and wireless access are provided.  For information on network resources available for research, please see the research consulting section.
Audience:  All campus constituents and guests

Get Help

To Request Service: Contact the Help Desk by phone at (423) 425-4000, by email at, or by submitting a ticket online at
Documentation (URL):
Support Contact: Help Desk and Network Team


Service Levels: This service is available 24/7 except during planned periods of maintenance and scheduled updates. Support is available during normal UTC business hours.
Service Requirements: Users are encouraged to register devices.
Service Status/Phase: Production

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Project Director, UTC Website Drupal Migration