Training

Nonverbal Communication – Optum

University Center Ocoee Room

“Not to communicate is to communicate!” The power of nonverbal communication is contained in that brief statement. We use facial expressions, gestures, eye contact, posture, proximity, paralanguage, and touch to interpret the messages we receive from others — whether we use words or not.

HR Performance Management: The Annual Performance Review

University Center Chickamauga Room

Human Resources has created a series of development workshops to assist campus managers in the 3-Phase Performance Management Cycle: Establishing Goals & Expectations, Coaching & Feedback, and The Annual Performance Review. Supervisors of both faculty and staff members are encouraged to attend.

Dealing with Conflict for Managers – Optum

University Center Chickamauga Room

This program focuses on sources of initial and ongoing conflict, negotiations, conflict analysis, the benefits of conflict, case studies and the anatomy of an argument. It also covers setting the stage, ground rules and procedures for conflict resolution.

Emotional Intelligence – Dr. John Harbison, UTC

University Center Chickamauga Room

Emotional intelligence is defined as “a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.”

Personal Power Hour – K@TE class and follow-up discussion

University Center Chickamauga Room

Are you reluctant to voice your opinions to your colleagues for fear they'll be judged negatively? Do you find yourself avoiding awkward communication situations? Confident interpersonal communication skills are essential for healthy and successful relationships, whether personal or professional.