OPTUM: How to Use Conflict as Opportunity

OPTUM: How to Use Conflict as Opportunity Tuesday, June 22nd  9:30-11:30 In addition to the general information covered in the employee conflict presentation, this program focuses on sources of initial…

OPTUM:  How to Make the Most of Feedback

Wednesday, June 23rd 9:00-10:00 Giving and receiving feedback is not only important to improve individual performance or behavior, it is critical in building trust and maintaining relationships. This session explores…