Confrontation. It’s one of those words that makes us cringe. The word is often associated with negativity or hostility, but that is not always the case. This training addresses confrontation as a means of compassionate conversation, which can lead to us having that conversation we might be dreading.
The Leadership Challenge is a global campaign to liberate the leader in everyone. Teams, businesses—and even the world—get better when ordinary people enable those around them to achieve extra-ordinary things.
As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity.
This 2-hour interactive class will explore personality styles in relation to team dynamics, communication and conflict management. Highly visual and experiential, participants walk away with a better understanding of themselves and how they relate to their team and staff at UTC.
The True Colors Personal Success Workshop is a hands-on and interactive personality workshop that guides participants through the foundational concepts of the True Colors personality system as it applies to our personal and professional lives.
Presented by Optum Participants will discover their own work style and how that personal style interacts within the team. This program features exercises that prompt employees to maintain effective teams…
Appreciation is not one-size-fits-all. In fact, appreciation looks different to different people. For some, it’s their receiving praise in front of a crowd, for others, a simple “thank you” is enough acknowledgment. This training experience, based on the book, The 5 Languages of Appreciation in the Workplace, equips you with proven, practical steps to build a positive culture of value and affirmation wherever you are!
Presented by Optum Improving workplace relationships often requires understanding — and managing —underlying difficult behaviors. This program helps identify the difficult behaviors we encounter in both our personal and work…
Presented by Optum A must for all employees, this program shares how negativity surfaces in the workplace. The goal is to help participants recognize the relationship of workplace change to…
This 2-hour training examines the generational gap and solutions for having better interactions with staff and coworkers belonging to the five distinct cohorts that exist here at UTC. The discussion…
Presented by Optum Integrity and respect in workplace interactions help cultivate a positive and successful environment that enhances the bottom line. This program will introduce communication skills and other behaviors…
Having excellent presentation skills is essential for success. In this seminar participants will learn how to plan for successful presentations, build confidence, practice verbal and body language elements, and learn how to build rapport with an audience to keep them engaged.
KNOW THYSELF! EMOTIONAL INTELLIGENCE IN SUPERVISION Marti Willen, UT Employee & Organizational Development Emotional intelligence (EQ) is a key element to success in the workplace, particularly in how we interact…
These Power Hours are created to reinforce on-line learning. Take these two classes on K@TE: Interpersonal Communication: Listening Essentials – 1 hour K@TE training Communicating Across Cultures – 1 hour training…
Are you a new manager? Wonder what to do? What NOT to do? In this peer-led session, we will focus on lessons learned from a new manager at UTC.
ACTIVE LISTENING Faith Lewis, UT Employee & Organizational Development Effective listening is a skill that must be learned. Participants will be able to identify their listening style and barriers to…
Supervisors face a double challenge during workplace transition. As employees they’re affected by the changes, and as supervisors they must lead their personnel through the transition. This seminar is designed to support supervisors in the midst of a changing work environment.
This is a 4-day certificate program (2 days in January and 2 days in February) for new managers at UTC: Highlights Eight courses offered in four, day-long modules Training delivered…
This class is specifically designed for managers. You will learn some of the functions and tools in OneDrive that will help with your day to day activities as a manager. …
This session is for UTC employees who are/have been working remotely or are looking for more information on the subject.
This is a session for UTC staff only and is offered via our EAP partner, Optum. Registration is required.
Tuesday, January 12th 9:30-10:30 EST Find ways to make the most of your time, and most importantly, make time for yourself. · Learn strategies for better time management · Discuss…
Overview of UT System Compensation Project for UTC Employees UTC employees are invited to attend this educational forum that provides a comprehensive overview of the UT System Compensation Project initiated…
Online, K@TE Today’s leaders and employees are faced with constant change and increasing complexity. This course will equip participants to be able to respond to this environment with an understanding…
This training provides essential information and resources for search committee members. It includes an overview of the search process, compliance guidelines, the roles and responsibilities of search committee chairs and…
Gain a framework for becoming a more effective leader whether you lead a team or yourself! · Identify challenges of leadership · Discuss myths and realities of leadership · Create…
Overview of UT System Compensation Project for UTC Employees UTC employees are invited to attend this educational forum that provides a comprehensive overview of the UT System Compensation Project initiated…
Leading and managing cultural change requires a shift in thought and action. Agile leaders must identify the direction for change and confidently lead with authenticity and compassion. We will discuss…
Participants will connect with practical, timely tips that can contribute to employee motivation, boost morale and increase productivity · Identify and apply strategies for maintaining and rebuilding employee morale · …
This training provides essential information and resources for search committee members. It includes an overview of the search process, compliance guidelines, the roles and responsibilities of search committee chairs and…
Overview of UT System Compensation Project for UTC Employees. UTC employees are invited to attend this educational forum that provides a comprehensive overview of the UT System Compensation Project initiated…
2020 has not been a “normal” year. However, as normal, 2020 employee performance evaluations are due to be completed by March 31, 2021. This session will provide some performance management…
This training provides essential information and resources for search committee members. It includes an overview of the search process, compliance guidelines, the roles and responsibilities of search committee chairs and…
This training explores how to better address performance concerns in the workplace · Discuss effective strategies for confronting employees · Create a plan on how to deal with performance concerns…
We recognize that our employees and teams are still feeling various types of stress and strain caused by this pandemic and we want to continue to provide additional support and…
This training provides essential information and resources for search committee members. It includes an overview of the search process, compliance guidelines, the roles and responsibilities of search committee chairs and…
Thu, Feb 25, 2021, 10:00 AM - 11:00 AM EST We will talk about ways to take inventory and identify skills gaps. The EOD presenter will share resources you can…
Are you a UTC Manager and have a question about the Annual Performance Review? Drop in anytime within the hour and get your question answered by an HR representative. Targeted…
Here4TN powered by Optum is your EAP, BH and WorkLife provider. In this session participants will learn about the benefits and resources that Here4TN provides such as: 5 free confidential…
This training provides essential information and resources for search committee members. It includes an overview of the search process, compliance guidelines, the roles and responsibilities of search committee chairs and…
It’s not uncommon for managers to see troublesome or even confusing behavior in the workplace. This program offers support and ways to deal with employees exhibiting symptoms of depression, anxiety,…
Human Resources is once again sponsoring a series of Conference Call events with a licensed psychologist (see attached bio) through Optum. On Wednesday, March 17th at 12:00 ET, you will…
The topic for this session is Moving Forward Together: INCLUSION begins with ‘I’ and leads to ‘US The lead facilitator for this session is Rev. Sam Offer, Vice President and…
This is a theory-light program on stress and assumes that participants have attended one of our other tutorials on stress (for example, Get the Best of Stress or Preventing Burnout).…
Join this one-hour session to walk through completion of new hire paperwork including the New Hire/Rehire Form, Form I-9, W-4, and Direct Deposit form. We will cover common errors and…
This training provides essential information and resources for search committee members. It includes an overview of the search process, compliance guidelines, the roles and responsibilities of search committee chairs and…
Friday, April 9 9:00am -12:00pm EST Managers face rules and procedures of ever-increasing complexity. This program will provide guidance in the consideration and application of state and federal laws and…