When you step into the Bursar’s office at the University of Tennessee at Chattanooga, it won’t be difficult to spot Jackie Jones. Her bubbly personality is inviting, and she will not hesitate to answer your Bursar-related questions. Not only is she a staff member at UTC, but she is also a recent alum. Jones graduated with a bachelor’s degree in communication in May, so she understands the questions that come with being a student.