When the campus community began the discussion of a new UTC Strategic Plan in 2008, there was agreement to grow enrollment, including the best academically prepared students in Tennessee. To support our growing student population, IT services will be assessed by Berry, Dunn, McNeil & Parker, certified public accountants and management consultants, who will also guide the campus toward a plan for the future.
Dr. Richard Brown, Vice Chancellor for Finance and Operations, encouraged the campus community to be engaged in the process during the consultants onsite visit.
“Be open, honest, give honest feedback. We are looking to move forward so that IT can flourish and support the institution,” Brown said.
Brown said the consultants will create a master plan which will:
• Organize strategies
• Pursue benchmarking—how does UTC compare to our peer institutions?
• Enhance a customer service focus, driven by customers’ needs
• Create a plan for strategic financial investment
• Staffing, planning assessment
• Establish governance structures
• Guide full campus engagement to create procedures and guidelines
• Examine the way UTC IT is integrated in the UT system
• Address online services and online instruction
Completion of the UTC IT Master Plan is expected in fall 2010.