Blog Archives

From Student Intern to Full-Time Recruiter: Jonathan Moore’s SHRM Success Story

  As an undergraduate student at UTC, Jonathan Moore knew that he was interested in breaking into the business world. He decided to pursue a degree in business and administration management, but after gaining exposure to the HR field, he added another degree in human resources as well. His student internship in Erlanger Health System’s finance department allowed Jonathan to gain experience, make connections…and eventually begin a full-time HR

More Than Hiring & Firing: Carrie Barham’s SHRM Success Story

Carrie Barham headshot

  After earning her bachelor’s degree in health services administration, Carrie Barham never expected to have built a human resources career 20 years later. Her experience working at a few health insurance companies eventually led Carrie to begin working in benefits and becoming an HR professional! Now, Carrie works at National Aerospace Solutions as a Health and Welfare administrator—and has the SHRM designation beside her name to prove that hard works pay off.    Marah: What

A Graduate With Goals: Jason Gaddy’s SHRM Success Story

Jason Gaddy headshot

  When Jason Gaddy began undergrad at UTC in 2016, he didn’t have his heart set on a specific degree program. All Jason knew was that he enjoyed interacting with people and getting to know them on a personal level. Based off those desires, he chose to pursue a degree—and career—in human resources. After serving as a City of Chattanooga’s Office of Multicultural Affairs intern in 2019, he became

From Cruise Ship Counselor to Cruise Ship HR Manager: Gabe Biser’s SHRM Certification Story

Gabe Biser headshot

  When Gabriel Biser began working on a Disney cruise ship as a youth counselor, he never imagined that his path would lead him to become a SHRM-certified human resources professional. As he climbed the Disney ladder from counselor to youth training coordinator to HR liaison, Disney offered Gabe a position that would allow him to keep expanding his HR expertise. After a few years at Disney, he continued to gain experience working in HR at theme parks such

Instructor Spotlight: Rhonda Beard, HR Leadership Academy 

Rhonda Beard headshot

  Our Instructor Spotlight is on one of our three HR Leadership Academy instructors, Rhonda Beard, SHRM-CP. Having been in HR for 25 years, Rhonda brings her expertise to the Academy and teaches Social Media in the Workplace, Diversity and Inclusion, and Recruiting and Retention for a Multigeneration Workforce. She also serves as an HR consultant, management trainer, and coach for BenchBuilders, a business coaching and consulting company.     Jeff: What professional

Instructor Spotlight: Katherine H. Burnett, HR Leadership Academy

Katherine Burnett headshot

    Our Instructor Spotlight is on one of our three HR Leadership Academy instructors, Katherine Burnett. From working in leadership for the first bank to have a credit card to serving as a leadership development manager for T-Mobile, Katherine’s experience allows her to bring a wealth of personal insight to the Academy. Her sessions will teach you both the human and business side of business…and how to use knowledge in both areas

HR Expert Todd Dockery’s Top 5 Tips for Passing the SHRM Certification Exam

  From all the acronyms beside Todd Dockery’s name (MBA, PHR, SHRM-CP, CEBS…the list goes on), it’s obvious that, when it comes to HR, he knows his stuff. However, more important than the letters, SHRM instructor Todd Dockery cares about seeing his students earn certifications and go on to impact the world with their skills and knowledge. In an effort to help students meet their goals, Todd shared five

A Company’s Social Worker: The Life of a Human Resources Generalist

Human Resources Interview Recruitment Job Concept

Do you find purpose in helping others? Are you passionate about people and building relationships? If so, you may be interested in becoming a human resources generalist. Learn about the day-to-day responsibilities in the role, how an HR generalist adds value to an organization─and possibly discover an exciting career path to follow. What is an HR Generalist? In the HR world, there are several HR sectors that professionals work

Instructor Spotlight: Todd Dockery, SHRM Certification Exam Prep and HR Leadership Academy

Todd Dockery headshot

  Our Instructor Spotlight is on our SHRM Certification Exam Prep course and one of three HR Leadership Academy instructors, Todd Dockery. In our HR Leadership Academy, Todd teaches HR Analytics and Strategy Formulation and Alignment. Currently, Todd is a full-time faculty member for UTC’s Gary W. Rollins College of Business. He is also a Certified Employee Benefits Specialist (CEBS), Professional in Human Resources (PHR), Group Benefits Associate (GBA), Compensation Management Specialist

7 Tips for Running Conference Calls Like a Boss

employee working from home on laptop

The coronavirus pandemic is causing many companies to shift to remote work, and most of us are not accustomed to working remotely. Your organization is still operating, and you are still handling employee relations, payroll, mediating conflict, and managing company culture (which can bring new challenges with a new work environment). You need a way to speak with employees at large, and oftentimes, a conference call is the best

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